Our confidentiality policy


We abide by the BACP Ethical Framework for Good Practice

Phoenix Counselling Service

All work is confidential. Only in exceptional circumstances we would contact your GP.

591 Heathway, Dagenham, Essex, RM9 5AZ

All our counsellors and therapists hold appropriate professional insurance

Telephone 07941943916 or 0208 984 9887

Your personal data is held securely and you may view at all times, please ask your therapist for a full account of how we protect your personal information

Email our referral coordinator on rogerblloyd@aol.com

We operate an appropriate complaints proceedure - you will receive a copy of thios at the commencement of work with us.

We welcome contact from individuals, health professionals, voluntary and statutory organisations working with mental health issues

All our members hold professional membership of a nationally recognised counselling or psychotherapy body -  the BACP the UKCP

Working with all adults regardless of religious belief, ethnic origin, sexual orientation, disability, refugee status